Shipping and Delivery
Overview This website belongs to My Fragrance, a renowned perfume production company in India. For ease of understanding, this Terms and Conditions would refer to the user as “you,” “client,” “user,” and “yourself” from time to time as applicable. Similarly, it would use the terms, “us,” “we,” “our” and “ours” to indicate My Fragrance.
When My Fragrance provides any service to any of its users or customers, it would be according to the particulars mentioned in this Terms of Service. And when the user uses any of its services pertaining to this website, it would be, henceforth, subject to the policies, rules and guidelines of this Terms of Service.
Simply accessing, browsing through or performing transnational activities through this website would indicate that the user accepts these Terms of Service, the summary of which is mentioned below. If you do not accept the terms and conditions of this agreement, then you should not use the website or any of the services provided through it. Even if there is any offer, acceptance is purely limited to these Terms of Service. Any new web feature or tool that might be added to the online store shall also be subject to the Terms of Service. The right to unilaterally make changes to the Terms and Conditions lies exclusively with us, and we may do so at our sole discretion whenever such a need arises without any notification. The same would come under force the moment it is uploaded on our website. As a user, you have to frequently check this page to ensure compliance.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, You agree that you are of legally contractible age of 18 years minimum without which you can’t use the services provided by our website.
SECTION 2 - GENERAL CONDITIONS
The right to refuse Service to anyone at any point of time due to any reason is reserved by us.
You understand that your content might be transmitted without encryption through various networks or devices and to adapt to technical requirements of connecting. However, your Credit card information is always protected through encryption during transfer over networks.
You agree not to duplicate, reproduce, sell, resell, copy, or exploit any portion of the Service. You
can’t use the Service, or access the service provided by the website for any other purpose without proper written permission from us.
The headings used in this agreement should be used for convenience of understanding and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
The information provided on this site may not be completely accurate, or updated. They are for general information only and you should not take decisions based on such information. Always consult primary and more-timely sources of information. We wouldn’t be responsible for any loss if done otherwise. Although it is our responsibility to make changes to our site, we don’t have any obligation to do so as per your terms or demand. We might change the content any time and you agree that you have the responsibility to check on a regular basis.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices of our products can change anytime without prior notice. We also reserve the right to modify or discontinue the Service (or parts of it) without notice at any point of time. We should not be answerable to you or to any third-party for any change, modification, suspension or discontinuation of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
There might be certain exclusive products or Services with limited quantity available online through the website. Check our Refund Policy to return or exchange such products or Services: [LINK TO REFUND POLICY] We have done our best to display the colors and images of our products as accurately as possible. We have every right to limit the quantity produced and offered by us of any product or Services. All product descriptions, specifications and prices are subject to change anytime without any notice, at our sole discretion. We might also discontinue any product at any point in time. We provide no guarantee that the quality of any product, Services, or other material purchased by you from us will meet your expectations.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We have the right to limit the quantity of any product or service per person, per household or per order in case different orders are placed by same person under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. And in such an event of limiting or cancelling an order we might notify you through email or through your contact
number provided. We reserve the right to limit or cancel orders that appear to be made by dealers,
resellers or distributors.
You agree to provide us with complete and accurate billing and banking information for purchases
made at our online store. You also agree to promptly update your account and other information, in
case any changes made recently.
SECTION 7 - OPTIONAL TOOLS
For certain features on our website, we may provide you with access to third-party tools at times.
You have to understand that we don’t have any control over such tools which we have put to use on
our website for your convenience.
You have to accept such tools “as is” and “as available” without any condition or warranty. We shall
have no liability whatsoever arising from or relating to your use of such optional third-party tools.
In the future, we might also, offer many such new Services, tools or features through our website.
And all of them would be subject to these same Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
There might be third-party ads on our website with third-party links which may redirect you to third-
party websites that are not affiliated to us. We shall not be responsible for examining or evaluating
the accuracy of information provided by such sites and we neither warrant nor pledge to take any
liability or responsibility of any kind for such third-party materials or websites, or for any product or
services they offer.
We should not be held responsible for any harm or damages caused by such third-party websites
during the purchase of any product or services offered by them. We advise you to carefully go
through the third-party's terms and conditions and be sure about understanding them well before
you place the order.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us without any request any suggestions, creative ideas, plans, proposals, or other
materials, by email, by postal mail, Whatsapp or through customer comments, you agree that we
may without any restriction delete them and shall not be held responsible for maintaining with us or
replying to such communications or comments.
Also, we may, at our sole discretion remove any unlawful, libellous, offensive, threatening,
defamatory, pornographic, obscene or otherwise objectionable material or comment sent to us or
written on our website that violates any person’s modesty, privacy or damages his intellectual
You agree not to do any of the above to prevent your access to the website from being blocked.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Sometimes, there may be typographical errors, unintended omissions on our website relating to
product descriptions, pricing, shipping charges, promotions and offers and even transit times and
availability. Although we reserve the right to correct all such errors and inaccuracies, we undertake
no obligation to update, amend or clarify such information unless required by law.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using
the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in
any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws,
or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual
property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate,
or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or
disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other
type of malicious code that will or may be used in any way that will affect the functionality or
operation of the Service or of any related website, other websites, or the Internet; (h) to collect or
track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of
the Service or any related website, other websites, or the Internet. We reserve the right to
terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that our Services will always be uninterrupted, timely, secure or error-free.
We do not also warrant that the results obtained from the use of the Services will always be
accurate or reliable.
You agree that at times we may remove certain Services from our website for an indefinite period of
time or cancel the Service altogether, without any prior notice.
You agree without any doubt that your use of, or inability to use, our Services is at your own risk.
In no case shall My Fragrance, our directors, officers, employees, affiliates, agents, contractors,
interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct,
indirect, incidental, punitive, special, or consequential damages of any kind, including, without
limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar
damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising
from your use of any of the Service or any products procured using the Service, or for any other
claim related in any way to your use of the Service or any product, including, but not limited to, any
errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use
of the Service or any content (or product) posted, transmitted, or otherwise made available via the
Service, even if advised of their possibility. Because some states or jurisdictions do not allow the
exclusion or the limitation of liability for consequential or incidental damages, in such states or
jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless My Fragrance and our parent, subsidiaries,
affiliates, partners, officers, directors, agents, contractors, licensors, Service providers,
subcontractors, suppliers, interns and employees, and relieve them from any claim or demand,
including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of
these Terms of Service or the documents they incorporate by reference, or your violation of any law
or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any portion of these Terms of Service is determined to be unlawful, void or
unenforceable, by any court of law, the unenforceable portion shall be deemed to be severed from
these Terms of Service, and such determination shall not affect the validity and enforceability of any
other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the
termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may
terminate these Terms of Service at any time by notifying us that you no longer wish to use our
Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or
provision of these Terms of Service, we also may terminate this agreement at any time without
notice and you will remain liable for all amounts due up to and including the date of termination;
and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service should not be
viewed as a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site supersedes any
prior agreement, communications and proposals, whether oral or written, between you and us
(including, but not limited to, any prior versions of the Terms of Service).
The drafting party should not be held responsible for any ambiguity in the interpretation of these
Terms of Service.
SECTION 18 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of India.
SECTION 19 - CHANGES TO TERMS OF SERVICE
The right to unilaterally make changes to the Terms and Conditions lies exclusively with us, and we
may do so at our sole discretion whenever such a need arises without any notification. The same
would come under force the moment it is uploaded on our website. It is your responsibility to check
our website from time to time for any changes.